SMS Messaging Consent
How clients opt in to text messages from a Jazmine-powered business.
1. How opt-in works
Jazmine provides a contact-us widget that businesses embed on their public websites. When a prospective client fills out that widget, they are asked to provide a phone number and to expressly consent to receive SMS messages from the business.
Below is the consent prompt shown inside the widget on a business’s website. The checkbox is unchecked by default and must be ticked by the client before the form will submit. No SMS message is sent unless and until the client checks this box and submits their information.
By submitting, you agree to our privacy policy. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Demonstration only — this form is not interactive on this page. Clients see and use this same form when contacting a Jazmine-powered business.
2. What messages are sent
After a client opts in, they may receive text messages from the business (delivered through Jazmine’s platform) related to:
- Acknowledgement of their inquiry
- Answers to their questions
- Scheduling and rescheduling appointments
- Appointment reminders and confirmations
- Follow-up after an appointment
Message frequency varies based on the client’s active conversation with the business. Conversations are typically initiated by the client and replies from Jazmine’s assistant are sent within approximately one minute. Most opt-in clients receive between 1 and 10 messages per inquiry.
3. Cost
Jazmine does not charge clients for SMS messages. Message and data rates from your wireless carrier may apply. Contact your carrier for details.
4. How to opt out
Clients can stop receiving messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message from the business. Once they do, they will receive a single confirmation that they have been unsubscribed and will not receive further SMS messages from that business unless they explicitly opt back in by replying START or UNSTOP.
Clients can also reply HELP at any time to receive contact information for the business and a reminder of how to opt out.
5. Privacy
For full details, please see our Privacy Policy.
6. Phone numbers and brand
Messages are signed with the business’s brand. Clients always know which business is messaging them and can identify Jazmine as the technology provider in this consent page.
7. Contact
Questions about SMS messaging or this consent process? Email support@jazmine.app.